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Safestay

Covid-19 – our measures for your health and safety – Safestay at Hotel Schillingshof

Dear guest,

Covid-19 is keeping us all busy right now. We have therefore put together and implemented extensive measures for your safety and that of our employees, so that you can enjoy your hotel stay in a relaxed manner.

All our employees were explicitly trained to comply with the changed measures. Employees must stay at home even if they are slightly ill. In addition, our strict HACCP concept according to the Food Hygiene Regulation is still being observed throughout the company. All rooms have tilting windows or patio or balcony doors, so that we can guarantee a safe ventilation concept.

Of course, we depend on the cooperation of all parties involved and therefore ask you to adhere to the given rules in order to protect yourself and others. These rules correspond to the current legal situation and we will adapt them flexibly to new governmental requirements. Of course, we will always politely point out to our guests that they must comply with these measures. However, those who do not adhere to them can be expelled from the house without reimbursement of costs.

Please also inform us immediately during your stay should you notice symptoms similar to those of Covid-19.

In detail, we ask you to observe the following information:

General Information

  • The wearing of a mouth-and-nose protection (MNS) is mandatory for all guests and employees in the public areas of the hotel. Even with a certificate, a MNS must be worn to protect everyone and the company
  • The safety distance of 1.5 meters is guaranteed in all hotel areas between guests and employees
  • Ground markings illustrate the necessary safety distance
  • Signs explaining our hygiene concept are available at all essential points
  • Avoid shaking hands and physical contact, consider social distancing
  • Regular and thorough hand washing of both guests and staff
  • Regular disinfection of the hands (disinfectant is available at all neuralgic points)
  • Compliance with the coughing and sneezing hygiene of guests and employees
  • We have removed brochures, magazines, decoration and ornamental objects from the public areas and rooms
  • for guests with dogs we offer dog rooms with fenced garden; unfortunately they are not allowed in the restaurant and bar

Reception

  • Our generous path concept offers guests sufficient distance to carry out all activities at our reception or to pass through the area
  • At each counter there is a spit guard between the employees and the guests
  • Ballpoint pens for filling out the registration form or signing receipts as well as room cards are disinfected by the employee after return by the guest
  • We prefer cashless payment. In case of cash payment a corresponding payment folder is used for the money transfer
  • We have removed brochures, magazines, decoration and ornamental objects from the public areas and rooms
  • One way MNS can be bought here

Housekeeping

  • Employees wear MNS and disposable gloves in all public areas for all cleaning activities in the public areas and in the room
  • Brochures, writing pads and ornaments are removed
  • Disinfection of all surfaces and objects remaining in the room by means of a special nebuliser ensures maximum safety
  • After each check-out the rooms are thoroughly cleaned and disinfected

Kitchen

  • A minimum distance of 1.5 metres is guaranteed at all workplaces
  • Chefs who work in the guest area or at buffets wear MNS and disposable gloves
  • The cleaning of dishes / glasses / cutlery has always been carried out at a minimum temperature of 70°C to ensure good hygiene practice

Restaurant

  • Signs are available that explain all relevant hygiene rules
  • Employees carry MNS in the guest area
  • You will be placed in all restaurants by one employee – it is not possible to enter the restaurants independently
  • No menus and decoration on the tables
  • Distance regulations between the tables of 1.5 metres must be kept
  • Table linen is changed after each guest visit or the table and chairs are disinfected in addition to the usual cleaning
  • From 12:00 to 17.00 o’clock our guests can choose meals from a small snack menu
  • For dinner there is a daily changing dinner buffet between 18:00 and 21:00 o’clock
  • Due to the distance rules, we had to position our tables in the restaurants accordingly and thus reduce them. Due to capacity restrictions we offer two table times
  • Reservation for lunch and dinner is required.

Breakfast

  • Breakfast is served from 7:00 a.m. to 10:00 a.m. and on weekends until 10:30 a.m.
  • At the buffet, guests with MNS and disposable gloves (provided by us) can prepare their own breakfast

Bar

  • Employees wear MNS and disposable gloves
  • The service takes place until 24:00 o’clock only at the table, the stay at the counter is not allowed

Wellness

  • Open now: swimming pool, herbal sauna, relaxation room with infrared beds, wellness massages and cosmetics, Velusjet water jet massage and fitness room
  • Organic sauna and infrared cabin are closed until further notice

Conference

  • Large windows and balcony or terrace doors in all seminar rooms as well as high ceilings ensure a very good ventilation concept
  • The usual spacing regulations apply
  • The coffee breaks are adapted to the hygiene guidelines

Hotel Parking

  • The necessary safety distances must be observed during boarding and alighting as well as loading and unloading

Reservation and booking

  • We offer a standard rate, which can be cancelled free of charge up to 2 days before the day of arrival

Hotel Schillingshof GmbH
Fallerstraße 11
D-82433 Bad Kohlgrub

 

Tel.: + 49 - 8845 - 70 10